Introduction

Welcome to the Arden University privacy notice. Arden University Online is part of The Global University Systems B.V. group of companies which is made up of different legal entities, details of which can be found at: www.globaluniversitysystems.com.

Arden University takes the protection of your personal data very seriously and are committed to protecting and respecting your privacy. This privacy notice tells you how we look after your personal data when you visit our websites (regardless of where you visit from) and tells you about your privacy rights and how the law protects you.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below.

Purpose of this privacy notice

This privacy policy sets out the basis on which any personal data we collect from you, or that you or any third parties provide, will be processed by us. We may withdraw or modify this notice at any time and we may supplement or amend this notice by additional policies and guidelines from time to time. We will notify you if this notice is amended.

Arden University (also referred to in this notice as “we” or “us”) is a Data Controller (which means we are responsible for deciding how we hold and use your personal information) of your data, and is part of The Global University Systems B.V. group of companies which is made up of different legal entities, details of which can be found at https://www.globaluniversitysystems.com.

“Personal data” refers to information relating to a living, identifiable individual. It can also include “special categories of data”, which is information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, data concerning sex life or sexual orientation, the processing of which is subject to strict requirements. Similarly, information about criminal convictions and offences is also subject to strict requirements.

“Processing” means any operation which we carry out on your personal data e.g. obtaining, storing, transferring and deleting.

This website is not intended for children and we do not knowingly collect data relating to children on this website. However where Arden University Online processes personal data of children in its business operations, we ensure that appropriate safeguards and consents are obtained from parents or caregivers as applicable. You may contact dpo@arden.ac.uk for further information about this.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

This privacy notice supplements the other notices and does not replace them.

We at Studyportals respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you visit our website or use our services.

Information We Collect

When you visit our website or use our services, we may collect personal information that you provide to us, such as your name, email address, phone number, and billing information. We may also collect information about your device, browser type, IP address, and other technical information.

How We Use Your Information

We may use your personal information to:

• Provide and improve our services
• Respond to your inquiries and requests
• Communicate with you about our products and services
• Detect and prevent fraud
• Comply with legal obligations

We may also use your information in aggregated or anonymized form for research and analytical purposes.

Information Sharing and Disclosure

We may share your personal information with:

• Service providers who perform services on our behalf, such as, customer support and marketing agencies
• Third-party partners who offer products or services that we believe may be of interest to you
• Law enforcement or other government authorities as required by law or to protect our legal rights

We may also disclose your information in connection with a merger, acquisition, or sale of all or a portion of our business.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activities on our website and to provide a personalized experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Your Rights

You have the right to access, update, and delete your personal information that we have collected, subject to certain exceptions. You can also opt-out of receiving marketing communications from us at any time.

Changes to This Policy

We may update this privacy policy from time to time. We will post the updated policy on our website and indicate the effective date. Your continued use of our website or services after the effective date constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our privacy policy or practices, please contact us at GDPR@studyportals.com.